Elena Wilson and Anna were very helpful and transparent when helping me get the part I needed for my car and made sure that I get the best quality and the customer service was outstanding!

Erica jones was very professional guide me through every step keep up the good work Erica

Great experience Working Elena, she followed up at each stage of the process. The company delivered they used was very professional. I was referred them by a friend who purchased an engine and the service was just like he said it would be great!

Elena was amazing in assisting with the shipping and delivery of my used engine. She was very prompt, professional, and stayed on top of communication throughout the entire process. Highly recommend her for excellent customer service!

Very great services and Ms. Wilson was great as well. Very helpful and patient.

Elena did great providing me with information regarding my engine

I had an excellent experience talking to Elena Watson from used engine Houston, Texas regarding the engine I purchased from them. Elena helped me choose the right engine that will fit in my car, talking with the delivery company and make …

My last attempt to keep my baby alive. I ordered a 1995 mitsubishi mirage engine but unfortunately the engine did not work for me but Daisy Wilson and team were very helpful, understanding and constantly keep me informed throughout …

Great company, I recently purchased an engine from them earlier this month, And their service WAS A1

Elena great job very great help and kept in contact with me on the hol process.well revetment

Good great service professional Ms Erica Jones was great helpful knowledgeable 👍 …

Hi John. This is Michael Gardner and I just wanted to say Thank You for making sure my transaction went through smoothly. …

Elena and Clara are the best. They make shipping easy and no pressure. They keep you updated about your shipment and they are courteous, friendly and very professional. I have complete trust in them.

Elena was very helpful through the whole buying and shipping process I would strongly recommend anyone looking to purchase an engine go to Used Engines Inc. Houston Texas

Part was delivered on time. Staff was very friendly and gave me updates on tracking and delivery dates and times. Can’t wait for motor to be installed and running. Will give further reviews.

I’ve had a good experience with them and good communication from Clara and Elena. I recommend them to anyone needs a new engine for a good price.

I was very satified with the whole transition from start to finish. great customer service.

Good parts, first time ordering, had a pleasant experience.. everything checked my box list! from the service to the delivery, thank you guys for putting in the work! And making sure parts are clean & worthy ! I’ll be back!

Elena Wilson was GREAT!!! Her knowledge and customer service skills are top tier. The product was in tact and the delivery was exactly how they said it would be. The follow up checking made me confident that any issue I had would be resolved in a timely manner. I HIGHLY RECOMMEND THEM.

Quality parts, excellent customer service, Thank you Erica for all the help, fast response, & very helpful, parts came fast! And worked like new! No flaw on anything, they truly test everything!!!

Purchased a transmission from used engines. Our old transmission was only slipping. We had no leaks, nor was our truck overheating. The transmission came to us unpacked, sitting on the back of the truck while it was raining. When it was …

Elena, Clara are a power house team!! They are on point in all areas. Need a good quick clean engine, Need pictures need tracking Clara has you covered. Any warranty issue? Elena is all over that to get you taken care of!! Definitely …

Fast and easy shipping, we were looking for a very special engine for a Cadillac, they were able to find it and made sure it was the correct engine. Will definitely consider them for my next project

The engine quality exceeded expectations, and the customer service was exceptionally helpful throughout the entire process. Special thanks to Elena and Clara for their kindness and outstanding support during the shipment and delivery — their assistance made the experience smooth and stress-free

The experience I had with Erica Jones was outstanding. We were in need of an engine for our Dodge Ram and she was very helpful. Very informative and detailed regarding the process and I highly recommend Used Engines Inc to anyone in need of a used engine. Thank you Erica for your exceptional customer service.

Great experience from initial call to delivery! Amazing team (especially Elena) that helped out the entire process. Great transparency and updating through the process. Thank you!

Elena Wilson was a great deal of help during the entire process. The engine arrived in a timely period and matter. Sent pictures of the engine and it was received in great condition

Elena was very helpful and kept me updated regularly. Engine arrived quickly. Great job.

Just received my second purchase from this company. First purchase went so well, when another car needed a engine, I called them first. Engine arrived this morning well package and in good condition, Definitely gonna look over it more …

Though the requested product was the right fit for my vehicle but the way Sarah helped to sort out the issue was very professional and she helped to complete the process in a smooth way. I do appreciate Johan for all his assistance during this process. Over all great customer service.

My experience purchasing a used engine from Used Engines Inc has been wonderful. Their custoner service is extremely helpful and responsive. In particular, I would like to single out Sarah Williams, Jesse Hopkins, and Elena Wilson for their …

UPDATE: They refunded me my money for the order. I will give 4 stars for the service given. …

Super friendly and shipped as promised fast. My mechanic said that he could tell that great care was taken while removing the engine from the donor car. To quote my mechanic, "It is very unusual for a junk yard to take the time and not cut …

AWSOME Service !! Very Professional and courteous. They answered all my questions and concerns on purchasing and engine for my Genesis Coupe. Fast shipping and they also provided a tacking number for my purchase. They were also good on returning my text messages with any questions that I had. I would highly recommend this company.

Elena was very nice and she keep me updated on my shipment and was very patient with me. I will recommend anyone to order here.

I ordered an engine from Used Engine Inc. for my 2016 Honda. The communication was excellent. Elena Wilson was my Shipping Relationship Manager and kept me informed about the engine shipping status. Elena stayed in constant contact …

I ordered a used engine from these people. I was skeptical at first for spending 8 grands for a used engine. Sales person Sarah assisted me in selecting the right one as per my preferences. She has rich experience in this industry and she …

Erica, showed excellent customer service! She was helpful explaining if the engine needed was readily available, cost to purchase and ship, and different warranties that were available. I was very pleased with her service! However, I …

So in the beginning of all this, it was not an easy situation and it was very frustrating. We have gotten engines from this company several times and the customer service was just poor. After a month Dealing with the poor customer service …

Initially I was concerned because the engine I needed for my car, as it turns out, is a problematic engine just by default and poor design in that year. And, unfortunately they were unable to find me an engine in good shape. …

Reserved the engine in a timely manner. I'm a diyer and for a small extra fee was able to get my engine delivered to my house. Great service persistent in getting you your 6 month warranty. And check to make sure you got your engine and …

The customer service provided by Erica Jones was phenomenal. She answered all questions of concern, explained the process, and we look forward to completing the engine swap so that a final review can occur.

This company is very helpful and very trustworthy of their word. Had my transmission put in 4 months and it's been driving real good every since if you ever need a transmission they will do their best to find you the best transmission.. very good company I will shop with them again..

Erica Jones has helped me every step along the way. She makes sure the engine fits your vehicle and does not pressure you on buying the engine. She has a great knowledge when it comes to her job. She goes above and beyond. She is the one …

The 4.7L V6 in the Dodge Ram 1500 has proven to be a solid performer. The engine delivers smooth power and responsiveness, making the truck feel much better on the road. It’s impressive how well the motor handles, offering a reliable and …

By far the best experience and help I’ve ever received. Shipping was Fast and the Help to get there phenomenal customer service. thank you Elina Wilson for updating and keeping me informed

Elnena in customer service was great & engine arrived on time & looks to be in good condition.

Elena was my shipping clerk and kept me informed with on time communications. Freight company however didn’t notify the shop manager even though they had all the contact information. This caused a 2 day delay on the work for my truck.

I worked with Anna to find a new engine for my bimmer. She was very helpful and hands on. I liked that I had her on the line searching through inventories on my behalf, like my own personal agent for car parts. I’ll be returning in the future and I’ll be asking for Anna!

I've been Dealing with them for almost a year now. they work hard to make sure they provide a quality product in a timely manner, and when issues arise they deal with it as a priority. Will continue to use them as my primary account.

Received a good used engine within 7 business days. Elena was very helpful and kept me continually updated throughout the process. I would definitely use them again if needed.

I ordered a Transmission from Used Engines Inc. The customer service was outstanding. Elena, made sure that everything was handled accordingly. Need more professionals like her. Thanks Used Engines Inc.

I received the engine yesterday on time and received multiple calls from my advisor Elena and that helped me in my tracking process. The process was quick and easy, the administration gave me a couple of days to raise the money and they were very patient while waiting. The engine arrived at my house in good condition.

The service was great, Anna was a huge help, she provided constant and quick contact and information from start to finish. Engine arrived within a week or so and works great. Highly recommended!

Great customer service from Elena. My engineer shipped promptly and my Mechanic said he was surprised how nice it looked. Would recommend if anyone needs an engine

I had a very pleasant experience while doing business with Used Engines Inc. From the negotiations handled by Alex to the delivery of the engine: My account officer Elena Wilson was helpful, friendly and reliable. I recommend Used Engine Inc for all your engine requirements.

I bought my engine from used engines and they provided me with the best experience, they made sure to check the engine to make sure it was running before shipping, shipping was flexible. I highly recommend them.

This company helped me so much when my explorer engine gave out on me they helped me every step of the way from placing the order to shipping I’d definitely recommend them and I’d definitely use them again Jesse was my representative and I can’t thank him enough

I ordered Nissan Munaro 2013 Engine from Used engine , Brian give me very good service , specially he explain me what they are sending to us, they shipped very fast , Engine is Fit Very well …

i was in need of a used engine for my q50 red sport 400, and Used Engines found the perfect match for my car engine was delivered on schedule. great customer service threw out the process i was able to put the engine in my car and it runs great...

Elena was absolutely GREAT!!!! Her communication and customer service was and is top tier!!!! The delivery was on time and in tact. I highly recommend them!!!!

They provided me with great service and resolved any issues that arose. I highly recommend Ns Sarah and Ms Elena they were awesome

Engine came on time and very clean !! Elena Wilson shipping manager made sure my experience was great! And smooth! Worry free

Daniel was extremely helpful with my engine purchase. Their price was $500 less than LKQ. His communication with me was great. Please check them out.

Great company! Anna was very helpful and patient during my purchase. The fast shipping surprised me. I bought the motor on Monday and it was delivered the same week. Now, to get it installed :-)

Daniel Wilson was the man! I have no concerns, and I'm super happy with it. I am very thankful he was my salesman. The easy payment plan worked out for me and my current situation. I appreciate everything he's done for me along the way and back on the road again.

I had a wonderful experience working with Daniel Wilson. First off he gave me a very good price on my motor with low mileage. He then walked me through the entire process. Daniel gave me the tracking info and when it was delivered he call to let me know it had arrived. I have already recommended them to my family members.

My experience with this company was absolutely amazing! They stayed in contact from the beginning to the end! Daisy was amazing. She kept me informed about every step that was being made. My engine came in as she told me. The engine looked …

I purchased an Engine from Used Engines and had an Awesome experience with my Salesperson, Daniel! He was Wonderful and Patient! He was very thorough and he followed through the whole process from Purchase to Post Delivery! He kepted myself …

John was extremely helpful from the beginning from getting me quotes to updating me throughout my order. Engine so far is running smoothly and perfect and at the moment have no complaints at all. From ordering to delivery everything was executed perfectly.

I've had a very good experience with Rose from Used Engines Inc. I asked about a particular motor and she was very knowledgeable about it and explained everything I needed to know. She helped me in ordering it and sending me all the …

Very very pleased with this customer service and overall experience. Ordered a Lexus engine and got help about the engine. Delivery was pretty fast and helpful and the engine is running great have ran my Lexus is250 to california and texas …

Great experience by far!Mr. Daniel helped me find the right engine for my car and it is working like a charm!Delivery was very fast and he kept me updated on everything every step of the way.I will definitely do business with them in the near future for sure.

I will definitely use this company again. Used Engines Inc, found me a reliable used motor for my 2008 hyundai sonata. Great customer service and dependable business. Thank you Brian Smith for your assistance.

Hello I was a little nervous at first because they are a small businesses I hadn’t heard of yet and the process and price was almost too good to be true but I placed my order got my engine and almost a year later she’s still going good ! I work for Chevy as a tech and would 100% use them again ! And I recommend you do as well !

Daniel was very helpful he was very patient and polite. He walk me through the process of ordering the engine for my brothers Ford F 150. He answered all my questions and he kept me up when the engine was suppose to be delivered. All in all I would recommend this company.

I bought a Mazda 2006 Tribute engine 1 month ago and the service, support and product were exceptional. At all times they attended to my questions, my concerns, without a doubt they are attentive and serious people. Without a doubt I would buy again with this company.

Needed an Engine For My Camaro, Richard and Noah were very helpful and kept updating me on my engine. Any questions I had they were always there to answer. Definitely happy with my purchase and I highly recommend this Company. Definitely will come to them if I ever need another engine.

Good , and quick response, had a problem, they r fast 2 fix problem. They first said it was 2 b done the Mechanic, part or Installation, sent then picks and they was able 2 work with me and refund 4 parts and labor.

We needed an engine Sales Rep James Reed helped us and made the whole process smooth. He was very knowledgeable and kept in constant contact with us. His manager, Mr, Kevin Anderson also worked with us to see that our needs were met. …

My experience with Used Engines Inc was great. Rose was very helpful and followed up on anything I needed. Ricky Jones also followed up to be sure the engine was delivered when promised. The engine is very quiet for 80K miles and no …

Absurdly good customer service follow-up, and the best price and quickest shipping by far on any comparable used engine dealer. Engine with only 37,000 miles shipped quickly and safely from Texas to Massachusetts, no additional shipping or …

The buying process was very easy and secure. I was kept in the loop about each step of my shipment. Noah made sure to stay in touch with me and give me clear instructions for my installation. I recommend them to anyone who needs a replacement engine.

I have enjoyed my purchase experience. There were some issues that needed resolution and they have communicated and engaged with me to ensure things were resolved. I would trust and utilize this service again and highly recommended them for anyone looking for a complete engine replacement.

Bought a motor for my Jeep with these guys and they were very professional! The delivery was on time and Noah did a great job pointing out to me there was important information to tell the mechanic, before installing it! I would have missed …

I received the engine after a few weeks. It was banded to a pallet and shrink wrapped. I can't visually see any damage. It looks good, although I wish they would have pressure washed it before they shipped it. It was shipped right to my mechanics shop with a lift gate, which made it very easy to unload. The engine will be installed in the next few weeks. Hoping everything runs good.

Good people with great attitudes but the communication was lacking at first but got better. Delivery (different company) was long, frustrating, and confusing. However the owner personally talked to me and was very kind about the whole order process which helped a lot and Gave a 5 year warranty which felt reassuring.

My experience with Used Engines was awesome my first person I spoke to was Denver Atkins with prices on all the engines that was available. Then Noah Stone with keeping me updated on the shipping. Both of them was very helpful on all information that was asked and also emailed me about everything from start to finish Thanks again guys.

I would like to thank Used Engines for honoring their word and standing by what they sell. Due to no fault of United Engines my engine purchase was unsatisfactory in some aspects. Sales rep Lance attempted to obtain a replacement, but due to the year model & limited availability of this engine he was unable to find a replacement up to their standards. As a result he asked to send information showing issues I had with original purchase and refunded my account. Lance and his fellow sales support team kept me informed throughout the process.

So far their customer service has been great. They've done really well at keeping in touch. Haven't received my used engine yet, so that's all I can comment on.

I ordered my engine on Monday, and it came on Thursday. My mechanic installed it, and I had my car working on Friday afternoon. I recommend Used Engines Inc for anyone needing high-quality Used Parts. I would also like to thank Noah for keeping me informed every step of the way.

So far my interactions with Used engines have been positive. Customer service has been great and Mr. Paul Adams has been an outstanding salesperson working with me and accommodating me when I needed more time. Mr. Adams kept his word to me on every level.. I would and will recommend anyone to Used Engines. Yours truly, Ms. Clement

The engine arrived on time and as described. All necessary sensors are intact and still with connectors. People that I dealt with, the sales person, the shipping coordinator, and the person taking the payment were quite cordial and professional. Shipping coordinator called several times and emailed to verify the shipping and tracking number. I will do business with this company in the future.

I purchased a engine for my truck 3 to 4 weeks. Mike Wagner gave me great customer service. Mike was honest helpful and patient. I waited 3 weeks before I even felt comfortable to make the purchase. I received a great price for a really …

I was a little skeptical about purchasing a engine online however it was a great experience. So far I haven’t had any problems got a good engine at a great price. This company is very professional and shipments are on time. A special thank you to Adam and Oliver y’all were great.

Rose was very helpful and gave information on anything I needed to know regarding the warranty and time it would take to receive the engine. I was astra fed in Orlando after my engine block died on me and she helped me with ensuring I received the proper engine at a decent price. Great Worker!

So far I have had a wonderful experiments with my motor that I purchased from Used Engines Inc. And it came within a few days of ordering it and everything was as they said it would be. Just take it out the shipping box and put it in my truck and it cranked up with no problem. And the give you a good warranty on it so I would stand behind them all day long saying that they have good parts to sell you for a good price. So if you need a motor are any other parts give them a call 📞 i believe you will like them. Joe Jones

Purchased a 5.3l engine with quoted 98k from them on Jan 2. It was delivered in the time frame they had forecasted. We installed the engine and unfortunately did not meet specs. Customer service was notified and quickly resolved the situation by offering a full refund. Refund to arrive in 3-5 days. 5 stars are for customer services response. Will confirm when the refund arrives. Thanks to Dave in customer service for his help.

Blake and Oliver were very helpful they are great their prices are great my motor was shipped within a week and a half and they were the cheapest of anyone that also give free shipping to businesses. They followed up with everything and did a great job I truly recommend them

I'm a Believer in Christ retired Sheriff supervisor/Grammy song writer affiliate/movie 🎥 producer currently working Homeland first responder security. I was very skeptical at first but did my research based on my experience. I ordered a motor and it was delivered in a timely manner. My mechanic installed it and we were truly impressed to include the mechanic shops in the surrounding area. I highly recommend this company to anyone needing help with their automotive. I placed this post to help people that have a hard time trying to find a reliable source especially during this time of the Covid pandemic. Be Blessed and they are very professional at handling and answering all questions. God Bless Aka "Bird"