Used Engines Inc Terms & Conditions

Welcome to Used Engines Inc. These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing our website, requesting a quote, placing an order, or purchasing a product from Used Engines Inc., you agree to be bound by these Terms.

Please read these Terms carefully before using our website or completing a purchase. If you do not agree with these Terms, you should discontinue use of our website and services.

These Terms should be read together with our Warranty Policy, Return & Refund Policy, Shipping Policy, and Privacy Policy, all of which form part of the agreement between you and Used Engines Inc.

Nothing contained in these Terms is intended to limit any rights that may be available to consumers under applicable law.

Used Engines Inc. is an automotive parts supplier specializing in quality pre-owned engines, transmissions, and related automotive components for a wide range of domestic and imported vehicles.

Business Information
Company Name: Used Engines Inc.
Website: https://usedengines.us
Customer Support Email: Support@usedengines.us
Toll-Free Number: (800) 518-9776

Mailing Address
5444 Westheimer Rd, Suite 1000
Houston, TX 77056
United States

By using this website or purchasing products from Used Engines Inc., you acknowledge that you have read, understood, and agree to these Terms & Conditions.

These Terms apply to all visitors, customers, and users of our website, regardless of whether they complete a purchase.

If you are purchasing a product on behalf of a business or organization, you represent that you have the authority to accept these Terms on behalf of that entity.

To purchase products from Used Engines Inc., customers must be legally capable of entering into a binding agreement under applicable law.

By placing an order, you confirm that:

• The information you provide is accurate and complete.
• You are authorized to use the selected payment method.
• You are purchasing products for lawful purposes.
• You will comply with all applicable federal, state, and local laws relating to the installation and use of the purchased product.

Used Engines Inc. reserves the right to decline or cancel an order if there is reason to believe that fraudulent activity, unauthorized payment, or misuse of our services has occurred.

Used Engines Inc. sells pre-owned automotive engines, transmissions, and related automotive components.

Because our products are previously owned, normal cosmetic wear consistent with age and prior use may be present. Cosmetic appearance may vary from product to product and does not necessarily affect the mechanical performance of the component.

We make reasonable efforts to ensure that product descriptions, specifications, compatibility information, and pricing displayed on our website are accurate. However, occasional errors, omissions, or updates may occur.

If we discover an error affecting your order, we will contact you before shipment to discuss the appropriate resolution.

Product photographs displayed on our website are for general reference purposes unless specifically identified as photographs of the actual unit being sold.

Vehicle compatibility is an important part of purchasing replacement automotive components.

Customers are responsible for providing accurate vehicle information, including the Vehicle Identification Number (VIN), year, make, model, engine size, transmission type, or any other information reasonably requested during the ordering process.

Used Engines Inc. uses the information provided by the customer to assist in identifying compatible products.

Customers are encouraged to review all order confirmations carefully before shipment and notify us immediately if any information appears incorrect.

If compatibility questions arise before or after placing an order, our Customer Support Team is available to assist.

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

Product pricing, inventory availability, promotional offers, and product specifications are subject to change without prior notice.

Because inventory changes frequently, product availability cannot be guaranteed until an order has been reviewed and confirmed by Used Engines Inc.

If a product becomes unavailable after an order has been placed, our Customer Support Team will contact you to discuss available alternatives or applicable refund options.

After an order is placed, customers will receive confirmation that the order has been received.

Receipt of an order confirmation does not necessarily indicate acceptance of the order.

Orders are considered accepted after they have been reviewed, verified, and approved for processing by Used Engines Inc.

In certain situations, additional verification may be required before an order can be processed, including verification of vehicle compatibility, payment information, shipping information, or inventory availability.

If an order cannot be fulfilled, our Customer Support Team will contact the customer to discuss available options.

Payment is required before an order is prepared for shipment unless otherwise agreed in writing.

Used Engines Inc. accepts approved payment methods displayed during the checkout process.

By submitting payment, customers represent that they are authorized to use the selected payment method.

If a payment cannot be authorized or processed successfully, order processing may be delayed until payment has been successfully completed.

Applicable taxes, shipping charges, and additional services selected during checkout will be disclosed before the purchase is finalized.

If you need to modify your order after it has been placed, please contact our Customer Support Team as soon as possible.

While we will make reasonable efforts to accommodate requested changes, modifications may not be possible after an order has entered processing, sourcing, packaging, or shipment.

If changes affect pricing, shipping, or product availability, our team will communicate the available options before proceeding.

Customers may request to cancel an order within 24 hours of purchase without cancellation charges, provided the order has not entered processing, special procurement, packaging, or shipment.

After this period, many products are reserved, sourced, inspected, or prepared specifically for the customer's order. Once processing has begun, cancellation may not always be possible.

If cancellation is requested after processing has started, reasonable processing costs, transportation expenses, or restocking charges may apply where permitted by applicable law. Any applicable charges will be communicated to the customer before the cancellation is finalized.

Additional information regarding cancellations and refunds is available in our Return & Refund Policy.

Used Engines Inc. ships products throughout the contiguous United States (Lower 48 States).

At this time, we do not ship to:

• Alaska
• Hawaii
• Puerto Rico
• Guam
• U.S. Virgin Islands
• American Samoa
• Northern Mariana Islands
• International destinations

Estimated delivery times provided on our website are estimates only and may vary based on inventory availability, destination, weather conditions, carrier operations, or other factors outside our reasonable control.

Shipping details, estimated delivery times, and shipping procedures are explained in our Shipping Policy.

Many of our products are shipped by commercial freight carriers because of their size and weight.

Customers are encouraged to ensure that:

• The shipping address provided is accurate.
• The delivery location is accessible for freight delivery.
• Someone is available to receive the shipment during the scheduled delivery window.
• Any special delivery requirements are communicated before shipment.

Certain freight carriers may contact customers directly to schedule a delivery appointment.

Customers are encouraged to inspect their shipment promptly after delivery.

Please verify that:

• The shipment matches your confirmed order.
• No visible shipping damage is present.
• The product appears complete.
• Packaging and shipping materials appear intact.

If a concern is identified, customers should contact Used Engines Inc. within 30 calendar days of delivery whenever reasonably possible.

Photographs of the shipment, packaging, and any visible concerns are helpful in allowing our Customer Support Team to review the matter efficiently.

Customers may request a return within 30 calendar days of the original delivery date.

All return requests should be submitted to Used Engines Inc. before merchandise is returned.

Returns require prior authorization from our Customer Support Team.

Return eligibility, refund procedures, transportation responsibilities, and inspection procedures are described in our Return & Refund Policy.

Eligible products include warranty coverage as described in our Warranty Policy.

Warranty coverage begins on the original delivery date and applies according to the warranty plan selected at the time of purchase.

Customers are encouraged to review the complete Warranty Policy before purchasing to understand:

• Covered components
• Installation recommendations
• Warranty claim procedures
• Warranty exclusions
• Available warranty plans

If customers have questions regarding warranty coverage before placing an order, our Customer Support Team is available to assist.

Proper installation is essential to the performance and reliability of any replacement automotive component.

Used Engines Inc. recommends installation by a qualified automotive repair facility or experienced technician.

Customers are responsible for ensuring that:

• Installation follows the vehicle manufacturer's procedures.
• Appropriate maintenance components are replaced where recommended.
• Required fluids and filters are replaced before operating the vehicle.
• Installation and maintenance records are retained for future reference.

Following these recommendations helps ensure reliable operation and supports efficient warranty assistance if needed.

Customers agree to:

• Provide complete and accurate vehicle information.
• Review all order confirmations carefully before shipment.
• Inspect products upon delivery.
• Follow manufacturer installation procedures.
• Maintain the vehicle according to manufacturer recommendations.
• Contact Used Engines Inc. promptly if questions or concerns arise regarding an order.

Providing complete and accurate information helps us provide the correct product and deliver efficient customer support.

Products sold by Used Engines Inc. are intended for lawful automotive repair and replacement purposes.

Customers are responsible for ensuring that purchased products are suitable for their intended application and installed according to manufacturer recommendations.

Products should not be modified or used for purposes inconsistent with their intended automotive application.

Customers acknowledge that engines, transmissions, and other automotive components sold by Used Engines Inc. are previously owned products.

Normal cosmetic wear, including surface rust, paint discoloration, scratches, dirt, grease residue, or similar cosmetic conditions consistent with previous use, may be present.

These cosmetic characteristics generally do not affect the intended mechanical operation of the product.

Responsibility for the product transfers upon successful delivery by the shipping carrier to the delivery address provided with the order.

Customers are encouraged to inspect shipments promptly after delivery and notify Used Engines Inc. of any shipping-related concerns as soon as reasonably possible.

Our Customer Support Team will work with customers and shipping carriers to review reported transportation-related issues and determine an appropriate resolution where applicable.

Inventory changes frequently due to ongoing sales and supplier availability.

Although Used Engines Inc. makes reasonable efforts to maintain accurate inventory information, product availability cannot be guaranteed until an order has been reviewed and confirmed.

If an ordered product becomes unavailable, customers will be contacted to discuss available alternatives or applicable refund options.

Used Engines Inc. shall not be responsible for delays or interruptions caused by events beyond our reasonable control, including but not limited to:

• Natural disasters
• Severe weather
• Floods
• Fires
• Labor disputes
• Government actions
• Transportation disruptions
• Supply chain interruptions
• Freight carrier delays
• Power outages
• Cybersecurity incidents affecting operations

If such circumstances occur, we will make reasonable efforts to keep customers informed and resume normal operations as soon as practicable.

All content available on the Used Engines Inc. website, including but not limited to text, graphics, logos, images, icons, product descriptions, website design, software, and other materials, is the property of Used Engines Inc. or its licensors and is protected by applicable intellectual property laws.

Customers may access and use the website for personal, lawful, and non-commercial purposes. No content from this website may be copied, reproduced, modified, distributed, republished, transmitted, or used for commercial purposes without the prior written consent of Used Engines Inc.

By using this website, you agree to use it only for lawful purposes.

You agree not to:

• Use the website in any manner that violates applicable laws or regulations.
• Attempt to gain unauthorized access to our systems, servers, or customer information.
• Upload or transmit viruses, malware, or other harmful code.
• Interfere with the operation, security, or availability of the website.
• Use automated tools or software to extract data without our prior written permission.
• Misrepresent your identity or provide false information when communicating with Used Engines Inc.

We reserve the right to restrict or terminate access to the website if misuse is identified.

Used Engines Inc. makes reasonable efforts to ensure that the information available on this website is accurate and current.

However, product specifications, availability, pricing, compatibility information, images, and other content may occasionally contain typographical errors, inaccuracies, or omissions.

We reserve the right to correct such errors and update website content without prior notice.

If an error materially affects an order, our Customer Support Team will contact the customer before the order is completed whenever reasonably possible.

Our website may contain links to third-party websites or services for customer convenience.

Used Engines Inc. does not own or control these third-party websites and is not responsible for their content, privacy practices, products, or services.

Customers access third-party websites at their own discretion and should review the applicable policies of those websites before providing personal information or completing transactions.

Used Engines Inc. strives to provide accurate product information and reliable customer support.

Except as expressly described in our Warranty Policy or as otherwise required by applicable law, no additional warranties or guarantees are made regarding products, services, or website content.

Nothing in this section limits any rights available to consumers under applicable law.

To the fullest extent permitted by applicable law, Used Engines Inc. shall not be responsible for indirect, incidental, special, consequential, or punitive damages arising from the purchase, installation, use, or inability to use any product purchased from us.

Where applicable law permits, our total liability relating to any order shall not exceed the amount paid by the customer for the applicable product.

Nothing contained in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Customers agree to be responsible for claims, damages, or expenses arising from:

• Misuse of products purchased from Used Engines Inc.
• Failure to follow manufacturer installation procedures.
• Unauthorized modifications to products.
• Violation of these Terms & Conditions.
• Violation of applicable laws or regulations.

This provision applies only to the extent permitted by applicable law.

Your privacy is important to us.

Information collected through our website is handled in accordance with our Privacy Policy.

Our Privacy Policy explains:

• What information we collect.
• How information is used.
• How information is protected.
• Customer rights relating to personal information.

By using our website, you acknowledge that your information will be handled as described in our Privacy Policy.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to its conflict of law principles.

Any legal proceedings relating to these Terms or purchases from Used Engines Inc. shall be brought in the appropriate state or federal courts located in Texas, unless otherwise required by applicable law.

Used Engines Inc. values open communication and encourages customers to contact our Customer Support Team if any concerns arise regarding an order.

Most issues can be resolved quickly through direct communication.

If a dispute cannot be resolved through customer support, both parties retain any rights available under applicable law.

Nothing in these Terms limits any consumer rights or legal remedies available under applicable law.

Used Engines Inc. may update these Terms & Conditions from time to time to reflect changes in our business operations, services, legal requirements, or customer support practices.

Updated versions will be posted on our website with a revised Effective Date.

Continued use of our website after updated Terms become effective constitutes acceptance of those revised Terms.

If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect to the fullest extent permitted by applicable law.

These Terms & Conditions, together with our Warranty Policy, Return & Refund Policy, Shipping Policy, Privacy Policy, and any additional written agreements relating to a specific purchase, constitute the complete agreement between Used Engines Inc. and the customer regarding the purchase of products and use of our website.

They supersede prior communications or understandings relating to the same subject matter.

If you have questions regarding these Terms & Conditions, our products, or our services, please contact us.

At Used Engines Inc., we are committed to conducting business with honesty, transparency, and respect for our customers.

Our policies are designed to provide clear information regarding our products, services, warranties, shipping, returns, and customer support. We continually review and improve our policies to ensure they remain accurate, understandable, and aligned with applicable laws and industry best practices.

If you have any questions before or after your purchase, we encourage you to contact our Customer Support Team. We appreciate the opportunity to earn your trust and thank you for choosing Used Engines Inc.