Great experience from the start. Very helpful through the entire process. Elena was very helpful.

If you are considering ordering parts from used engines Inc. It's a solid choice. I will be the first to admit, I was skeptical to spend my money with them on my first order because i had never heard of them ( A 6.0 LQ9 from a 02 cadillac escalade, got it with all engine accessories, harness and ecu) for my LS swap project. Blake and his team were super helpful and delivered exactly what I asked for , and in the condition as described. Since my first purchase I've gotten a few other serious items like a transmission for a subaru forester and abandoned scrap yard hunting all together. I manage an auto shop in Houston and I exclusivity use them when a customer needs an engine or a transmission , anything other than glass or sheet metal. I can trust the parts will be good and for a fair price and they can supply anything from cheap high milage used parts to remanufactured parts and all with different levels of warranty.

Elena, Clara are a power house team!! They are on point in all areas. Need a good quick clean engine, Need pictures need tracking Clara has you covered. Any warranty issue? Elena is all over that to get you taken care of!! Definitely recommend working with them. I am happy with my engines. Thank you for getting me back on my feet!! 🔥

The engine quality exceeded expectations, and the customer service was exceptionally helpful throughout the entire process. Special thanks to Elena and Clara for their kindness and outstanding support during the shipment and delivery — their assistance made the experience smooth and stress-free

Elena Wilson was a great deal of help during the entire process. The engine arrived in a timely period and matter. Sent pictures of the engine and it was received in great condition

Fast and easy shipping, we were looking for a very special engine for a Cadillac, they were able to find it and made sure it was the correct engine. Will definitely consider them for my next project

Very fast shipping and great service from Elena and Clara

The experience I had with Erica Jones was outstanding. We were in need of an engine for our Dodge Ram and she was very helpful. Very informative and detailed regarding the process and I highly recommend Used Engines Inc to anyone in need of a used engine. Thank you Erica for your exceptional customer service.

Great experience from initial call to delivery! Amazing team (especially Elena) that helped out the entire process. Great transparency and updating through the process. Thank you!

Elena was very helpful and kept me updated regularly. Engine arrived quickly. Great job.

I have a fantastic customer care and all the works ALINA,AND CLALA are great. Thank you very much..

Just received my second purchase from this company. First purchase went so well, when another car needed a engine, I called them first. Engine arrived this morning well package and in good condition, Definitely gonna look over it more carefully in the next few days, but I'm confident it'll be everything the promise it to be. Thanks to Elena for making it happen and checking on me throughout the process.

Though the requested product was the right fit for my vehicle but the way Sarah helped to sort out the issue was very professional and she helped to complete the process in a smooth way. I do appreciate Johan for all his assistance during this process. Over all great customer service.

Initially I was concerned because the engine I needed for my car, as it turns out, is a problematic engine just by default and poor design in that year. And, unfortunately they were unable to find me an engine in good shape. However, customer service was EXCELLENT, especially my representative Alan- he was able to resolve my overall situation 100% with a full refund. One cannot ask anymore than that from a company, to stand behind their service and warranty claims. Top Notch and Five Stars, Used Engines Inc! Thank you for working with me to resolve my concerns and THANK YOU ALAN!

The customer service provided by Erica Jones was phenomenal. She answered all questions of concern, explained the process, and we look forward to completing the engine swap so that a final review can occur.

My experience purchasing a used engine from Used Engines Inc has been wonderful. Their custoner service is extremely helpful and responsive. In particular, I would like to single out Sarah Williams, Jesse Hopkins, and Elena Wilson for their excellence. Many used engine companies are unrelitable and consequently have terrible BBB scores. In contrast, the BBB score of A+ for Used Engines Inc. seems to me entirely warranted.

Elena was very nice and she keep me updated on my shipment and was very patient with me. I will recommend anyone to order here.

This company is very helpful and very trustworthy of their word. Had my transmission put in 4 months and it's been driving real good every since if you ever need a transmission they will do their best to find you the best transmission.. very good company I will shop with them again..

Elnena in customer service was great & engine arrived on time & looks to be in good condition.

Yes I purchased a motor from these guys it was in perfect condition, I would recommend them 100 percent.

Very very helpful with my order. John walked me through my order.

So in the beginning of all this, it was not an easy situation and it was very frustrating. We have gotten engines from this company several times and the customer service was just poor. After a month Dealing with the poor customer service and not getting anywhere. Blake stepped in and he helped us immensely. He didn’t make us feel like we were wrong he didn’t make us feel like we were a problem. He was there to help. Blake stepped in and helped us get a new engine and we wanted to return the old one because it was not good and the new engine Works great We highly recommend used engines Inc. because of Blake‘s excellent excellent customer service. We will continue to order from them from here on out and order through Blake. It is not fun when you’re dealing with a situation where you’re needing an engine and nobody wants to help you but like I said again, Blake stepped in. He helped us. He was excellent with our customer service. He made us feel like we were important and that’s what matters we are definitely going to be back in the future. We have to order another motor so we will with Blake. Thank you for your excellent customer service and thank you for making things right! Thank you again, Blake

Elena was absolutely GREAT!!!! Her communication and customer service was and is top tier!!!! The delivery was on time and in tact. I highly recommend them!!!!

Elena had Really good communication Sean’s the start, got my engine in good condition and really well rapped.

They provided me with great service and resolved any issues that arose. I highly recommend Ns Sarah and Ms Elena they were awesome

Sarah did a phenomenal job at replacing the engine for my Honda accord and gave excellent customer service.

Elena Wilson , good person helping me out during my process, and I got my engeny in good condition and very quickly , thanks use engenys I’ll used again ❤️🙏🏾 …

I had a great experience! Anna and Elena made the process seamless. Thank you both

John was great and made sure everything was taken care of every step of the way!

John was great and fast with my order i thank him a lot

AWSOME Service !! Very Professional and courteous. They answered all my questions and concerns on purchasing and engine for my Genesis Coupe. Fast shipping and they also provided a tacking number for my purchase. They were also good on returning my text messages with any questions that I had. I would highly recommend this company.

Erica, showed excellent customer service! She was helpful explaining if the engine needed was readily available, cost to purchase and ship, and different warranties that were available. I was very pleased with her service! However, I didn't make the purchase because I decided to make repairs to the broken engine I already have. I would recommend this business to anyone!

I ordered an engine from Used Engine Inc. for my 2016 Honda. The communication was excellent. Elena Wilson was my Shipping Relationship Manager and kept me informed about the engine shipping status. Elena stayed in constant contact throughout the entire process. My mechanic was very impressed with the way the engine look and how well it was packaged. I was very pleased with Used Engine Inc.! I would definitely use them again for my car part needs!

i was in need of a used engine for my q50 red sport 400, and Used Engines found the perfect match for my car engine was delivered on schedule. great customer service threw out the process i was able to put the engine in my car and it runs great...

Super friendly and shipped as promised fast. My mechanic said that he could tell that great care was taken while removing the engine from the donor car. To quote my mechanic, "It is very unusual for a junk yard to take the time and not cut all the wires" All the harness were still intact and time was taken to plug all holes so no debris would get inside the engine. I highly recommend Used Engines inc.

I ordered a used engine from these people. I was skeptical at first for spending 8 grands for a used engine. Sales person Sarah assisted me in selecting the right one as per my preferences. She has rich experience in this industry and she cleared all doubts. I was in peace when I received the engine pressure washed and ready on a wooden pallet, well strapped. They were cautious in removing the engine from the vehicle because all the parts of the engine were in good shape. A relationship manager was assigned to me as soon as I made the payment and she took care of all shipping updates. She made sure I received my engine as expected and that I am satisfied with it. I don’t understand the reason for anyone giving a negative review for this business. I recommend them anyday. Thank you Sarah and Used Engines Inc!!!

Erica Jones has helped me every step along the way. She makes sure the engine fits your vehicle and does not pressure you on buying the engine. She has a great knowledge when it comes to her job. She goes above and beyond. She is the one you will want to get your hands on because she is very kind and helpful. She made me feel very comfortable and I've had already bought an engine from UsedAutoEngines. I would most definitely recommend her to my peers and friends.

The 4.7L V6 in the Dodge Ram 1500 has proven to be a solid performer. The engine delivers smooth power and responsiveness, making the truck feel much better on the road. It’s impressive how well the motor handles, offering a reliable and efficient driving experience. Whether cruising or tackling work, the performance upgrade is noticeable and makes this truck a joy to drive. pretty much knew the part I needed before even going in, and their custom skills were spot on. I was relieved and really impressed with how quick and responsive they were to my needs. Great service all around!

Great customer service from Elena. My engineer shipped promptly and my Mechanic said he was surprised how nice it looked. Would recommend if anyone needs an engine

I ordered a Transmission from Used Engines Inc. The customer service was outstanding. Elena, made sure that everything was handled accordingly. Need more professionals like her. Thanks Used Engines Inc.

I worked with Anna to find a new engine for my bimmer. She was very helpful and hands on. I liked that I had her on the line searching through inventories on my behalf, like my own personal agent for car parts. I’ll be returning in the future and I’ll be asking for Anna!

I've been Dealing with them for almost a year now. they work hard to make sure they provide a quality product in a timely manner, and when issues arise they deal with it as a priority. Will continue to use them as my primary account.

The experience was great, the engine was reasonable and shipped well with all of its parts. the mechanics were very impressed when we delivered the engine to the shop.

We originally received a noisy transmission. Spoke with Sarah Williams and she quickly found and sent a good replacement. Thank you.

Shopped all over for an Acura RLX engine. Daniel quickly found a lower mileage one, explained the process. Hope I don’t have to but I’d definately do business there again.

Amazing customer service from Sarah. She went above and beyond for me. I would definitely recommend them.

Elena keep me inform on my order.now in beeing installed and will test it later whe mechanic call me ready.

Alan Gesslar and the Usedengine Inc team were awesome in finding me the right engine for my Alpina BMW X5!

My name Sebastian an I was helped by Brian Smith and he was very helpful in helping me get a motor for my 2009 hinda accord and the motor is a good running motor thanks for Brian help and I'm going to ask Brian to help me get another motor for my truck

Reserved the engine in a timely manner. I'm a diyer and for a small extra fee was able to get my engine delivered to my house. Great service persistent in getting you your 6 month warranty. And check to make sure you got your engine and everything is in working order. All in all happy with the service and would purchase another engine again if I have too.

This company helped me so much when my explorer engine gave out on me they helped me every step of the way from placing the order to shipping I’d definitely recommend them and I’d definitely use them again Jesse was my representative and I can’t thank him enough

"the engine was arrived in a timely manner and looks like it was in a great condition, i would suggest anyone looking for the engine to contact these guys as they are great, Blake smith was great, and he is helped me a lot during the whole journey"

I had a very pleasant experience while doing business with Used Engines Inc. From the negotiations handled by Alex to the delivery of the engine: My account officer Elena Wilson was helpful, friendly and reliable. I recommend Used Engine Inc for all your engine requirements.

I bought my engine from used engines and they provided me with the best experience, they made sure to check the engine to make sure it was running before shipping, shipping was flexible. I highly recommend them.

By far the best experience and help I’ve ever received. Shipping was Fast and the Help to get there phenomenal customer service. thank you Elina Wilson for updating and keeping me informed

Elena was my shipping clerk and kept me informed with on time communications. Freight company however didn’t notify the shop manager even though they had all the contact information. This caused a 2 day delay on the work for my truck.

Engine came on time and very clean !! Elena Wilson shipping manager made sure my experience was great! And smooth! Worry free

They did a great job delivering my jeep wrangler 2012 engine I ordered Friday an the next the next Friday it came Daniel helped me place the order Elina helped with the tracking

UPDATE: They refunded me my money for the order. I will give 4 stars for the service given. I ordered a motor on June 18, 2024 and the company told me 3-5 business days for it to ship. No big deal it’s a complete motor that has to be prepped for shipping. Well it was shipped on the 26th which is a little longer than what was told but it’s fine just a day or two late. I received the motor after shipping issues on July 5. Upon inspecting the motor I wasn’t going to be able to use motor without fabrication done to the block. I contact them on July 8 and tell them my issue. I’m transferred over to another “agent” who can help me with this. I sent quotes over for the repair cost rather than waiting for another motor to be sent to me and they approved the amount and will send it to me on Zelle within 3-4 business days. Well here I am on July 18th and I’m just getting the runaround about it. I’ve spoke with Sarah Williams and Elena Wilson. I have been told every day it’ll be no later tomorrow. That is not the case and I have a feeling I’m not going to be seeing any money. I will attach pictures of what was sent to me. The damage is on the block and has been welded (poorly) and the other piece just laying on top of the motor. They had to have known issues and just sent anyways. I will change my rating as soon as issue is resolved.

Great company! Anna was very helpful and patient during my purchase. The fast shipping surprised me. I bought the motor on Monday and it was delivered the same week. Now, to get it installed :-)

Received a good used engine within 7 business days. Elena was very helpful and kept me continually updated throughout the process. I would definitely use them again if needed.

I received the engine yesterday on time and received multiple calls from my advisor Elena and that helped me in my tracking process. The process was quick and easy, the administration gave me a couple of days to raise the money and they were very patient while waiting. The engine arrived at my house in good condition.

The service was great, Anna was a huge help, she provided constant and quick contact and information from start to finish. Engine arrived within a week or so and works great. Highly recommended!

Daniel Wilson was the man! I have no concerns, and I'm super happy with it. I am very thankful he was my salesman. The easy payment plan worked out for me and my current situation. I appreciate everything he's done for me along the way and back on the road again.

John was extremely helpful from the beginning from getting me quotes to updating me throughout my order. Engine so far is running smoothly and perfect and at the moment have no complaints at all. From ordering to delivery everything was executed perfectly.

I ordered Nissan Munaro 2013 Engine from Used engine , Brian give me very good service , specially he explain me what they are sending to us, they shipped very fast , Engine is Fit Very well Thank Brian will do business with you Again Keep it up :)

I purchased an Engine from Used Engines and had an Awesome experience with my Salesperson, Daniel! He was Wonderful and Patient! He was very thorough and he followed through the whole process from Purchase to Post Delivery! He kepted myself and my mechanic updated on the Shipping Status up to the date of Delivery and touched base after Delivery. I was skeptical about ordering such an expensive item online due to potential Scammers, but I can Vouch for Used Engines, they deliver Legit Services with Exceptional Customer Service! Thanks Daniel!!!

Great experience by far!Mr. Daniel helped me find the right engine for my car and it is working like a charm!Delivery was very fast and he kept me updated on everything every step of the way.I will definitely do business with them in the near future for sure.

I will definitely use this company again. Used Engines Inc, found me a reliable used motor for my 2008 hyundai sonata. Great customer service and dependable business. Thank you Brian Smith for your assistance.

Daniel was extremely helpful with my engine purchase. Their price was $500 less than LKQ. His communication with me was great. Please check them out.

Daniel was very helpful he was very patient and polite. He walk me through the process of ordering the engine for my brothers Ford F 150. He answered all my questions and he kept me up when the engine was suppose to be delivered. All in all I would recommend this company.

I've had a very good experience with Rose from Used Engines Inc. I asked about a particular motor and she was very knowledgeable about it and explained everything I needed to know. She helped me in ordering it and sending me all the required paperwork. Rose has been very professional and has followed up with my order. I appreciate her help very much. Thank you Rose!

I previously wrote a 1 star review over a bad engine I received, I was having issues with customer service at the time and I now believe we was just having a misunderstanding on the issues.. Alan reached out to me over my concerns and after I sent several pictures and videos of the issues I was having, He has agreed to give me a full refund or a free replacement, I didn't have time to wait on another engine so I decided for a full refund.. although I received a bad engine which can happen, these are used engines, they seem to be standing by the warranty, the only thing i would caution is make sure you read the contract before you sign, they can't guarantee milage on the engine regardless of what the sales rep tells you.. the engine I received had more miles then what I was told, and make sure you look the engine over before you sign and take pictures of anything that may concern you. If you have issues just ask for Alan Gessler.

Very very pleased with this customer service and overall experience. Ordered a Lexus engine and got help about the engine. Delivery was pretty fast and helpful and the engine is running great have ran my Lexus is250 to california and texas and back and its worked really really good. Daniel checked up on me and still proves to have great customer services. Thanks a lot

Hello I was a little nervous at first because they are a small businesses I hadn’t heard of yet and the process and price was almost too good to be true but I placed my order got my engine and almost a year later she’s still going good ! I work for Chevy as a tech and would 100% use them again ! And I recommend you do as well !

Engine was delivered pretty fast after placing an order via telephone. The process to buy the engine is very smooth, and the staff at Used Engines communicate with their customers pretty well.

Two thumbs up. Service was great. Elena kept me informed throughout the whole process. Engine was far beyond my expectations. I will refer

Jesse was more than willing to help any way possible service was fast and easy I got my motor within the same week of ordering no hiccups or hassle here id definitely use them again

Needed an Engine For My Camaro, Richard and Noah were very helpful and kept updating me on my engine. Any questions I had they were always there to answer. Definitely happy with my purchase and I highly recommend this Company. Definitely will come to them if I ever need another engine.

I had a wonderful experience working with Daniel Wilson. First off he gave me a very good price on my motor with low mileage. He then walked me through the entire process. Daniel gave me the tracking info and when it was delivered he call to let me know it had arrived. I have already recommended them to my family members.

My experience with this company was absolutely amazing! They stayed in contact from the beginning to the end! Daisy was amazing. She kept me informed about every step that was being made. My engine came in as she told me. The engine looked great. Now I'm just waiting for my mechanic to install. I would recommend Use Engine. Inc to anyone. They will most definitely take care of you. It took less than a week to receive my engine. Wonder job!

We needed an engine Sales Rep James Reed helped us and made the whole process smooth. He was very knowledgeable and kept in constant contact with us. His manager, Mr, Kevin Anderson also worked with us to see that our needs were met. Thank you guys. I was also impressed with the steps they took to make sure our privacy and personal information was protected securely. Mr. Noah Stone, Customer Relationship Manager, assured that the engine was quickly shipped. The engine arrived faster than we anticipated with tracking. These guys know what they are doing..

My experience with Used Engines Inc was great. Rose was very helpful and followed up on anything I needed. Ricky Jones also followed up to be sure the engine was delivered when promised. The engine is very quiet for 80K miles and no smoke was noticed when started the first time in my pickup. Seems like I have a very good used engine which should last a long time. Thank you to the entire team that took care of me. Jim

Absurdly good customer service follow-up, and the best price and quickest shipping by far on any comparable used engine dealer. Engine with only 37,000 miles shipped quickly and safely from Texas to Massachusetts, no additional shipping or core fee. Engine installed by Toyota without any hiccups or issues. Highly recommended for both trust and value. Dealer said engine looked and tested perfectly.

I bought a Mazda 2006 Tribute engine 1 month ago and the service, support and product were exceptional. At all times they attended to my questions, my concerns, without a doubt they are attentive and serious people. Without a doubt I would buy again with this company.

Bought a motor for my Jeep with these guys and they were very professional! The delivery was on time and Noah did a great job pointing out to me there was important information to tell the mechanic, before installing it! I would have missed it if it wasn’t for his call. Even dough the motor arrived on time and had way less miles than the original one, it was very rusty.

The buying process was very easy and secure. I was kept in the loop about each step of my shipment. Noah made sure to stay in touch with me and give me clear instructions for my installation. I recommend them to anyone who needs a replacement engine.

I received the engine after a few weeks. It was banded to a pallet and shrink wrapped. I can't visually see any damage. It looks good, although I wish they would have pressure washed it before they shipped it. It was shipped right to my mechanics shop with a lift gate, which made it very easy to unload. The engine will be installed in the next few weeks. Hoping everything runs good.

My experience with Used Engines was awesome my first person I spoke to was Denver Atkins with prices on all the engines that was available. Then Noah Stone with keeping me updated on the shipping. Both of them was very helpful on all information that was asked and also emailed me about everything from start to finish Thanks again guys.

I would like to thank Used Engines for honoring their word and standing by what they sell. Due to no fault of United Engines my engine purchase was unsatisfactory in some aspects. Sales rep Lance attempted to obtain a replacement, but due to the year model & limited availability of this engine he was unable to find a replacement up to their standards. As a result he asked to send information showing issues I had with original purchase and refunded my account. Lance and his fellow sales support team kept me informed throughout the process.

So far their customer service has been great. They've done really well at keeping in touch. Haven't received my used engine yet, so that's all I can comment on.

I ordered my engine on Monday, and it came on Thursday. My mechanic installed it, and I had my car working on Friday afternoon. I recommend Used Engines Inc for anyone needing high-quality Used Parts. I would also like to thank Noah for keeping me informed every step of the way.

So far my interactions with Used engines have been positive. Customer service has been great and Mr. Paul Adams has been an outstanding salesperson working with me and accommodating me when I needed more time. Mr. Adams kept his word to me on every level.. I would and will recommend anyone to Used Engines. Yours truly, Ms. Clement

Good , and quick response, had a problem, they r fast 2 fix problem. They first said it was 2 b done the Mechanic, part or Installation, sent then picks and they was able 2 work with me and refund 4 parts and labor.

I purchased a engine for my truck 3 to 4 weeks. Mike Wagner gave me great customer service. Mike was honest helpful and patient. I waited 3 weeks before I even felt comfortable to make the purchase. I received a great price for a really good. My mechanic was impressed with the price and condition of the engine. My mechanic ask me for this company's information for their other clients. My truck drives like new I would do it again in heart beat.

Good people with great attitudes but the communication was lacking at first but got better. Delivery (different company) was long, frustrating, and confusing. However the owner personally talked to me and was very kind about the whole order process which helped a lot and Gave a 5 year warranty which felt reassuring.

Rose was very helpful and gave information on anything I needed to know regarding the warranty and time it would take to receive the engine. I was astra fed in Orlando after my engine block died on me and she helped me with ensuring I received the proper engine at a decent price. Great Worker!

I have enjoyed my purchase experience. There were some issues that needed resolution and they have communicated and engaged with me to ensure things were resolved. I would trust and utilize this service again and highly recommended them for anyone looking for a complete engine replacement.

Purchased a 5.3l engine with quoted 98k from them on Jan 2. It was delivered in the time frame they had forecasted. We installed the engine and unfortunately did not meet specs. Customer service was notified and quickly resolved the situation by offering a full refund. Refund to arrive in 3-5 days. 5 stars are for customer services response. Will confirm when the refund arrives. Thanks to Dave in customer service for his help.

I was a little skeptical about purchasing a engine online however it was a great experience. So far I haven’t had any problems got a good engine at a great price. This company is very professional and shipments are on time. A special thank you to Adam and Oliver y’all were great.